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Refund Policy Information

Returns are accepted within 30 days of purchase. Unfortunately, we cannot offer a refund or exchange after 30 days of your purchase. To be eligible for a return, your item must be unused and in the same condition you received it. It must also be in the original packaging.

Refunds:
Once your return is received and inspected, you will receive an email notifying you we have received your return. We will also notify you of the approval or rejection of your refund.

Sale items:
Unfortunately, sale items cannot be returned.

Exchanges:
Defective or damaged items will be exchanged free of charge. If you need to exchange an item, please email us at fishoncustomrodsar@gmail.com and ship your item to: Fish On Custom Rods, LLC, 4823 Gooch Road, Little Rock AR 72223, United States. 

Shipping:
Please ship your return item(s) to Fish On Custom Rods, LLC, 4823 Gooch Road, Little Rock AR 72223, United States. Unless your item is defective or damaged, you will be responsible for paying for your own return shipping costs. Refunds will be made to the original form of payment; Shipping costs are non-refundable. If you are shipping an item over $100, you should consider using a traceable shipping service or purchasing shipping insurance. We are not responsible for package lost in transit.

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